Shipping

 

We ship via FedEx Monday through Friday overnight in very special eco-friendly insulated containers with specially designed gel packs & dry Ice to ensure your food stays fresh…we sincerely hope you enjoy the experience and tell all of your friends and neighbors. If you have any questions at all of how to prepare something, please immediately go to our live chat and you will have an answer 24/7 365 days a year, in no time flat – plus the boxes will have plenty of information as well as our blog.

 

 

Shipping Rate by Zone

 

Free Delivery on orders over $80 (after all discounts)

 

Flat Rate Delivery $8.99 for orders below $80 (after all discounts)

 

Order Shipping Time

 

Orders placed after 12am EST - Sunday thru Thursday will be shipped out the next available shipping day unless a future delivery date was selected.

 

It is very important that all goods are put away in either the refrigerator or freezer at time of arrival to protect the integrity of the products

 

Orders Shipping Insurance

 

For a small fee helps us cover the cost to refund or replace your order in case of delays.

 

Keep in mind, we pack every shipment with enough cold packs to withstand up to a 48 hour transit, but factors out of our control might impact that.

 

If you are concerned about the condition of your fresh seafood after delivery, just reach out. With ShipAid Protection, we'll take care of it. 100%.

 

Delivery Assurance: 

 

 i. Your order will be delivered within 48 hours of shipping. All orders are shipping priority overnight with the intention of it arriving within 24 hours with the exception of Hawaii which might arrive in 48 hours under normal circumstances.       

 

ii. If your order arrives within 48 hours due to a FedEx delay we will consider this normal operating procedure because we do not have control over air traffic, weather and delays.